Resetting your password

Created by Brenda Dhillon, Modified on Tue, 27 May at 7:32 AM by Service Service Desk

Resetting your password is a quick and simple process. The following steps will help you regain access to your account:


  1. Open your preferred web browser

  2. Visit the login page: www.genvis.com
     

  3. Select Forgot your password?



  4. Enter the email associated with your Cudo account to receive a reset password email

  5. Click Continue

  6. You will receive a verification code via email. 



  7. Once verified, you will be prompt to enter your new password. Click Save password


  8. Click Log in and sign in to your account with your new password


Tips for a strong password:

  • use a combination of upper and lower-case letters, numbers, and special characters

  • avoid easily guessable information like birthdays or common words

  • make it at least 10 characters long

  • consider using a password manager to generate and store strong passwords securely

Note: It's a good practice to regularly update your passwords and keep them secure to protect your online accounts from unauthorised access. 




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