How are updates and new features handled?

We regularly release updates to Cudo which are broken into two main categories: 


1. Service Releases: These comprise software and regulatory fixes, as well as small enhancements. They occur via weekly service updates or more frequently if remediating a security or performance issue. These releases are automatic and while they enhance system performance, they will not affect your workflows and will largely go unnoticed. 

2. Feature Releases: Genvis regularly delivers new features designed to provide greater value to our customers so that they, in turn, deliver greater outcomes to the public they serve. Our internal feature release schedule is generally monthly. Customers on Enterprise Accounts can use feature toggling to navigate their own change management timing requirements.

Some of the new features are made available at an additional cost. Where this is the case, work with your Genvis account manager to upgrade your Cudo account.

To see what features have been released, check out our Release Notes. These are short summaries that explain what each update or new feature does so you can understand what has changed and how it may benefit you. 

User Feedback

We value your feedback at Genvis. We use your suggestions to shape updates and new features. If you have a brilliant idea to improve your Cudo experience, don’t hesitate to share it. You might just see it come to life in a future update.